bajilove Terms and Conditions
Please read all terms and conditions carefully before using this platform — they explain your rights and responsibilities in detail.
Introduction and General Information
These terms and conditions ("Terms") govern the use of the bajilove platform and all its services. By accessing the bajilove website, registering, or using any service, you acknowledge that you have fully read, understood, and agreed to these Terms.
bajilove provides a safe and entertaining online gaming environment for players in Bangladesh. To use our platform, you must comply with all clauses of these Terms. If you disagree with any part of these Terms, please refrain from using our services.
bajilove reserves the right to modify these Terms at any time. Continued use of the platform after any changes will be considered as your automatic acceptance of the revised Terms.
Table of Contents
- 01Eligibility and Account Registration
- 02Account Verification and Security
- 03Deposit and Withdrawal Policy
- 04Bonus and Promotion Terms
- 05Gaming Rules and Policy
- 06Prohibited Activities
- 07Account Suspension and Closure
- 08Responsible Gaming
- 09Privacy and Data Protection
- 10Dispute Resolution and Applicable Law
01. Eligibility and Account Registration
Age Requirement
To open an account and use any service on the bajilove platform, you must be at least 21 years old. Registration by anyone under 21 is strictly prohibited. By registering, you confirm that you are using this platform only as someone who is 21 years of age or older.
One Account Policy
Only one account is permitted per individual, household, household address, email address, phone number, or payment method. Creating multiple accounts by the same person is strictly prohibited and may result in account forfeiture.
Providing Accurate Information
You must provide the following accurate information at the time of registration:
- Full legal name (as per national identity card)
- Active email address
- Correct date of birth
- Valid phone number
- Correct address
Providing false or misleading information may result in account cancellation and forfeiture of deposited funds.
02. Account Verification and Security
Identity Verification (KYC)
bajilove reserves the right to verify your identity and age at any time. The following documents may be requested if necessary:
- Copy of National Identity Card (NID) or passport
- Proof of current address (utility bill or bank statement)
- Proof of ownership of the payment method
bajilove has the right to hold withdrawals until verification is complete.
Account Security
You are solely responsible for keeping your account login credentials (username and password) completely confidential. Allowing any third party to use your account is prohibited. If you suspect any unauthorized access to your account, notify our support team immediately.
Warning: Any activity carried out from your account will be considered your responsibility, even if a third party has used your account.
03. Deposit and Withdrawal Policy
Deposit Terms
The following payment methods can be used to deposit funds on the bajilove platform: bKash, Nagad, Rocket and Upay.
- Minimum deposit amount: ৳500
- The payment method used for deposits must be registered in your own name
- Using third-party payment methods is strictly prohibited
- All transactions will be conducted in Bangladeshi Taka (BDT / ৳)
Withdrawal Terms
The rules regarding withdrawals are described below:
- Minimum withdrawal amount: ৳500
- Standard withdrawal time: within 1 hour
- Withdrawals can only be made to the same payment method used for the deposit
- The withdrawal process may be delayed until verification is complete
- bajilove reserves the right to suspend withdrawals in cases of suspicious activity
Transaction Monitoring
bajilove monitors all financial transactions to prevent money laundering, fraud, and other illegal activities. Additional verification may be requested if a suspicious transaction is detected. bajilove reserves the right to cooperate with relevant authorities.
04. Bonus and Promotion Terms
Welcome Bonus
bajilove offers new players a 100% first deposit bonus of up to ৳8,000. For example: deposit ৳1,000 and receive ৳1,000 bonus (total ৳2,000); deposit ৳18,000 and receive ৳8,000 bonus (total ৳26,000).
Wagering Requirement
A specified wagering requirement must be met before any bonus can be withdrawn. The wagering requirement for the welcome bonus is 15x (bonus amount × 15). Winnings made using only bonus funds cannot be withdrawn before the wagering requirement is fulfilled.
General Bonus Terms
- Each bonus has a specific validity period — unused bonuses will be cancelled after expiry
- Multiple bonuses cannot be combined at the same time unless specifically stated
- bajilove reserves the right to modify or withdraw any bonus
- If bonus abuse is suspected, the bonus may be forfeited
- VIP program cashback is provided automatically every week
The VIP program has four tiers — Bronze, Silver, Gold and Platinum — and each tier offers different benefits and weekly cashback.
05. Gaming Rules and Policy
Fair Play Policy
bajilove ensures fair play in all games. Our games are operated using a certified Random Number Generator (RNG), which keeps every outcome completely unbiased and unpredictable. No player or external software can influence these outcomes.
Technical Errors
Any transaction or game result caused by a technical error or system failure may be considered void. bajilove will attempt to refund the relevant amount in such cases, however bajilove is not liable for losses arising from technical issues.
Betting and Game Rules
- Each game has its own rules which can be found in the game interface
- An active game may automatically close if the internet connection is lost
- The player is responsible for any lost bets if the page is refreshed or closed during a game session
- Maximum bet limits may vary from game to game
06. Prohibited Activities
Any of the following activities are strictly prohibited and may result in immediate account closure:
Financial Crimes
- Using the platform for the purpose of money laundering
- Using fraudulent payment methods
- Gaining an advantage through chargebacks or payment disputes
- Using another person's credit card or mobile banking account
Bonus Abuse
- Claiming bonuses using multiple accounts
- Attempting to collect bonuses in a coordinated group
- Attempting to hack the bonus system
- Placing strategic bets to circumvent wagering requirements
Technical Abuse
- Playing games using bots, automated software, or artificial intelligence
- Attempting unauthorized access to the system
- Attempting to modify or hack the platform's software
- Accessing from a restricted region using a VPN or proxy
If any of the above prohibited activities are detected, bajilove reserves the right to forfeit all balances and winnings of the relevant account and to take legal action.
07. Account Suspension and Closure
Account Closure by bajilove
bajilove reserves the right to suspend or permanently close any account without prior notice in the following circumstances:
- Violation of any clause of these terms and conditions
- Providing false or misleading information
- Suspicious or fraudulent activity
- Failure to cooperate with verification
- Compliance with legal requirements or regulatory directives
Account closure request by the player
You may request to close your account at any time via our live chat or email. Completing the verification process and fulfilling any outstanding wagering requirements before account closure is mandatory. If you wish to close your account due to responsible gaming concerns, please visit our Responsible Gaming page.
08. Responsible Gaming
Responsible Gaming Commitment
bajilove believes that gaming is an entertainment activity and should never be a source of financial problems or mental stress. We encourage all players to play responsibly.
- Only play with money that you can afford to lose without it affecting your life
- Do not treat gaming as a source of income
- Take regular breaks and set time limits
- If you notice signs of addiction, seek professional help
Age Verification and Minor Protection
bajilove is committed to protecting minors from gaming. This platform is only for those aged 21 and above. If anyone creates an account on behalf of a minor, that account and all associated transactions will be cancelled immediately.
To learn more about responsible gaming tools such as deposit limits, session time limits and self-exclusion, please visit our Responsible Gaming page.
09. Privacy & Data Protection
Data Collection and Use
bajilove collects users' personal information. This information is used solely for providing services, identity verification, fraud prevention and fulfilling legal obligations. bajilove never sells your personal information to third parties.
Data Protection Technology
Our platform uses SSL encryption technology to keep all data secure. Financial transactions are handled through high-level security layers. For more details, please read our Privacy Policy.
Cookie Policy
bajilove uses cookies to improve the website browsing experience. By continuing to use the site, you are considered to have consented to the cookie policy. You can manage cookies in your browser settings.
10. Dispute Resolution & Applicable Law
Complaint Submission Process
For any complaints or disputes, please first contact our customer service team via 24/7 live chat or email. Our support team provides assistance in Bengali and strives to resolve issues as quickly as possible.
- Live Chat: 24 hours, 7 days a week (BST UTC+6)
- Email: [email protected]
Limitation of Liability
bajilove accepts no liability for the following:
- Internet connectivity issues or third-party technical failures
- Service disruption due to unplanned system maintenance
- Software or hardware issues on your device
- Personal losses resulting from gaming activity
Changes to Terms and Conditions
bajilove reserves the right to change, amend or update these rules and terms and conditions at any time. A notice will be posted on the platform for significant changes. If you continue to use the site after changes have been made, you will be considered to have accepted the revised terms and conditions. The date of the latest update will always be displayed at the top of this page.